The secondary power from the transformer to SkyBell must be 10-36 VAC 10VA. The primary power standard to the transformer can be 120/130 VAC or 220/230/240 VAC. SkyBell is only designed to work with a low voltage transformer and wired doorbell (mechanical or digital with adapter). You will still hear the home doorbell chime in the house. Simply remove your old doorbell button and attach the two wires to SkyBell (assuming your power setup is correct and you have a wired doorbell chime). SkyBell also requires connection to a wired doorbell chime.
SkyBell requires full time power from a low voltage transformer and is compatible with secondary power from 10-36 VAC 10 VA. At this time, SkyBell is not compatible with wireless doorbell chimes or intercom systems. A mechanical doorbell chime looks like the picture below. The only way to know for sure if you have a mechanical door chime is through visual inspection.
A digital doorbell chime requires the SkyBell Digital Doorbell Adapter, which may be sold separately. A mechanical doorbell chime does not require any additional effort. SkyBell works with mechanical and digital doorbell chimes. If you do not have enough Wi-Fi signal strength, you can move your router closer to your door or purchase a Wi-Fi range extender.
For SkyBell to work at its best, we recommend that the SkyBell be placed in an area that receives a good Wi-Fi signal that allows for at least 1.5 mbps upload speeds and 1mbps download speeds. SkyBell also requires that N-only routers be set to b/g or b/g/n settings and not “N-Only”.SkyBell works best on the 20 MHz bandwidth and with WPA security settings.ġ.5 mbps Wi-Fi Upload Speed. If you have a dual-band router, be sure to segregate your wireless channels and connect SkyBell to the 2.4ghz channel. SkyBell will not work on a 5 Ghz wireless standard at this time. SkyBell requires a 2.4 Ghz wireless router connection with its own SSID. If you DO NOT use a doorbell chime, a 10 ohm / 10 watt resistor MUST BE USED between one connection of SkyBell and the power source.Ģ.4 Ghz Wi-Fi Connection with full time internet.
Do not connect both wires of SkyBell to a transformer or power supply without either a wired doorbell chime in series or a resistor. Failure to do so will damage your SkyBell and automatically void your warranty. SkyBell can work with a 12 VDC power supply but you MUST use a 10ohm/10watt resistor on one connection between SkyBell and your power supply. The secondary power from the transformer to SkyBell must be 10-36 VAC 10 VA. SkyBell is only designed to work with your current doorbell’s low voltage transformer. SkyBell needs four things to be able to work for your door:ĭirect power from low voltage transformer. SkyBell is designed to replace your current doorbell. You will be billed $19.95 for shipping and handling. Guarantee valid only in the continental United States. You must also provide us with proof of purchase and a police report.
To be eligible for our theft replacement guarantee you must have purchased your SkyBell from an authorized SkyBell reseller.
If your SkyBell is stolen, we will replace it free of charge. While theft is extremely unlikely (and has yet to happen with tens of thousands of customers), we still offer a theft replacement guarantee. You can snap their photo and just tell them you’re calling the cops. Lastly, SkyBell has an active motion sensor and can alert you within seconds of someone attempting to steal your SkyBell. Third, we can remove the device from the server, preventing it from being added to another account. Second, SkyBell’s mount will not work if it is forcibly removed from the wall. First, the set screw is proprietary and it cannot be accessed with pliers because it is not exposed. SkyBell incorporates a number of theft prevention tactics to help keep your SkyBell on your wall.